If you are using Chrome browser and you have the flash plugin installed but are still getting the "You have no flash plugin installed" error, you need to enable Flash Usage for Chrome. You can follow the steps in the following link to see how. View steps @ https://helpx.adobe.com/flash-player/kb/enabling-flash-player-chrome.html
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News · Published Apr 9, 2017 8:03 PM
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Please visit the following link for instructions on clearing your browsers cache and temp files. Click on the name of your browser in the list to view the instructions. https://www.buzzen.com/cms/ajax/ajax_faqentry.php?id=49
click on the little triangle on the left side of the address bar
click on site settings
scroll down to Insecure content and change it to allow. then close the settings page and you will have to refesh the chat page.
Instructions Admin posted on other thread to correct the issue.